HidrateSpark APP

Getting Started

• Where to download app?
• How to add and pair a new bottle?
• How to unpair a bottle?

General

• Will my data be deleted if I delete and reinstall the app?
• How do I update my profile information?
• How do I remove / unpair a bottle from my profile?
• Can I add multiple bottles to my profile?
• How do I log out/sign out of the app?
• How to RESET my PASSWORD?

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Notifications

• How do I set glow reminders?
• How to turn on app reminders?
• What type of notifications do you send?
• Can I turn off app reminders?
• Can I turn off glow reminders?

Hydration Goal

• How is my recommended hydration goal calculated?
• How do I manually set my hydration goal?

Social Features

• How to add friends?
• How to keep any eye on a friend and add them to your home screen?
• How do I unfriend someone?

Manually Adding, Deleting, & Adjusting Liquid

• Preset amounts
• How do I see the previous day's history?
• How to manually add, delete, and adjust liquid?
• Why should I manually add liquid?

PREMIUM App

• Is there a Free Trial for the Premium App?
• What features come with the PREMIUM APP?
• How much is the PREMIUM APP membership?
• How do I change the drink list order within the PREMIUM app? (example: List your personal favorites at the top of the list)
• Do I need PREMIUM Membership to use my Pro bottle?
• What if I need to Cancel my PREMIUM membership?

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Drink Types

• Can some drinks not count towards the goal?
• Can I see a Breakdown of all my drinks?
• Can I assign a specific drink type to my bottle?
• What is Hydration Impact?
• What drink types are there?

Location features

• Don't leave me behind feature?
• How does location affect how much water I should drink?
• How to turn on location services?

Change Units

• What units can I change?
• How do I change units?

Integrations

• Fitbit
• Apple Health/Watch
• More Integrations

Compatible Devices

• What happens to my account if I change phones?
• Can I use an iPod with the bottle?
• What Android phones are supported?
• What version of iOS do you support?