HidrateSpark PRO (formerly STEEL)

Flip Lid

• Can I use the Flip Lid with carbonated liquids?
• Does the Flip Lid have a straw?
• Can I order the Flip Lid separately?
• Can I use the Flip Lid with hot liquids?
• Can I use the Flip Lid with cold liquids?
• What sizes is the Flip Lid compatible with?

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Bottle

• Can I add ICE to my bottle?
• Can I put HOT Liquids in my bottle?
• Is there a straw?
• Is the bottle insulated?
• Can I use with carbonated or pulpy beverages?
• How many HidrateSpark PRO Bottle colors are there?

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First time Set-Up for your HidrateSpark PRO (formerly STEEL) and PRO Plastic

• Your HidrateSpark PRO (formerly STEEL) Set-Up Video
• First time Set-Up Video for HidrateSpark PRO (formerly STEEL) Bottle and APP

Sensor Puck

• How do I reset the sensor puck?
• How do I set up my new sensor puck.
• How does the sensor puck work?
• Can I put the sensor puck into the dishwasher?
• Can the sensor puck detect other liquids besides water?
• Can I put the sensor puck into the freezer?

Glow

• Camera+Glow
• Glow Studio Feature
• Sip Glows
• When does my bottle glow?
• What color glow lights come with my bottle sensor puck? 
• How to set your glow at Maximum Visibility? 

Battery

• What type of battery does it use?
• When do I need to charge my battery? How do I charge my bottle?
• How long is the battery life before recharging needed?
• My battery level keeps changing.

Cleaning

• What’s the best way to clean my bottle and sensor puck?
• Can I wash my sensor puck in the dishwasher?
• Can I put the bottle in the dishwasher?

Lid

• I can't open my Chug Lid.
• Are Lids interchangeable between sizes?
• My lid is leaking.

Carry Loop

• What’s the best way to dry my finger loop?

Recalibrate your HidrateSpark PRO (formerly STEEL) and PRO Plastic bottles

• When should I recalibrate my bottle?
• How do I recalibrate my bottle?