Follow

Do you have a warranty?

Yes, you can view our warranty policy here. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

12 Comments

  • 0
    Avatar
    Jennifer Layne Leedie

    Hi. I love my bottle more then anything but it’s leaking at the top. I’ve done all I could to figure it out but constantly drips on me. Is there anything we can do about it?
    Thanks,
    Jennifer

  • 0
    Avatar
    Martin Badie

    Hi. I bought this water bottle in April I believe and my water bottle is leaking at the button. Can I still replace it with my warranty?

  • 0
    Avatar
    Kris Benedict
    Edited by Kris Benedict
  • 2
    Avatar
    Amy Pace

    I bought mine in sept or oct and the outside is peeling off. Is there anything that can be done about this?

  • 0
    Avatar
    Andre Chambers

    I have only had my bottle for a couple of weeks. I dropped it and it shattered. How do I obtain a replacement?

  • 0
    Avatar
    Renee Gyles

    I also love my bottle and have had it for a couple of weeks.  Unfortunately, the top of the lid will no longer stay closed.  How do I obtain a new lid?

     

  • 1
    Avatar
    Lisa Mills

    I love my water bottle I ordered it in November and got it in January but that’s not the point I was at the gym tonight and and it fell and broke and water went everywhere ... I was totally upset and wondering if there is warranty to get it replaced or just the bottom part please and thank you

  • 0
    Avatar
    Kim Mooney

    My husband purchased this bottle for me and the plastic around the hinge broke - the lid is hanging on by one hinge and certainly won't last long this way. Is there a way to have a lid replacement?

  • 0
    Avatar
    Emma Kate

    The outside "film' is peeling off badly and I only bought the bottle a month or 2 ago. Is there are way to replace or fix this? Do you sell other bottles without sensor stick if I want another bottle?

  • 0
    Avatar
    peyton.loppnow

    Just as Andre and Lisa have said, mine fell only aboit 2 feet, on carpeting, and the bottle broke. What can be done about this? I love my bottle bit don't believe this should have happened after only a few weeks of having it.

  • 0
    Avatar
    Devon Olson

    I am so upset!! I received my bottle as a gift I LOVE IT but it just broke...completely shattered the bottom after a minor fall about a foot off the ground. What can I do???? I haven't even had it for a month and waited a long time for it to arrive ugh

  • 0
    Avatar
    Devon Olson

    I am so upset!! I received my bottle as a gift I LOVE IT but it just broke...completely shattered the bottom after a minor fall about a foot off the ground. What can I do???? I haven't even had it for a month and waited a long time for it to arrive ugh

Please sign in to leave a comment.