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How do I recalibrate my bottle?

  1. Remove the bottle lid
  2. Set the lid + sensor stick upside down on a table/counter top, outside of the bottle for around 20 seconds
  3. Completely empty your bottle, screw the lid + sensor back on and place the bottle on flat stable surface
  4. Open your app and go to your Profile page
  5. Select the Bottles tab (If you're not there already)
  6. Select your Bottle card
  7. Select Recalibrate Bottle (at the bottom underneath the map) and follow the instructions in the app

 

Once finished, fill your bottle completely, screw down the lid and again place your bottle on flat stable surface. After 10 to 20 seconds drink normally.

Note: The recalibration requires the bottle to be filled up completely for 10 seconds to set the max level on the sensor (24 oz). Overfilling, or not filling the bottle completely, will cause miscalculation. e.g. If you only filled the bottle half way (12 oz), the sensor will think that is a full bottle. It will likely then double the amount of water, thinking that 12 oz is actually 24 oz, and most likely ignore the top half of the bottle.

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10 Comments

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    Christina Napier

    This didnt work for me, even changed the batteries, removed and re-synced

    ...nothing.  Bottle lights up but doesnt update on my phone.

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    Erik Orduno

    I am having the same problem, any help

     

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    Marc Anthony Ramos Cacho

    Didn't work. Bottle isn't syncing anymore but is connected

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    Chelsea Fletcher

    I am having the same issue. It is connected but not syncing properly. Anyone figure it out yet?

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    Chelsea Fletcher

    Thus is going to sound weird but I went into my personal information and changed some of my info like my wake up and go to bed times. Then I went back and it started to sync properly again.

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    Elizabeth Gray Cannard

    I'm in the App and cannot see the recalibrate button.  I also can't manually adjust what I have drank.  I hadn't drank anything today, and yet is says I have drank 22 oz.  How do I fix it???  It would have been helpful if there were answers responded to on this page.

     

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    Darla Stewart

    It keeps reminding me to drink but what I do drink isn’t registering. I changed the batteries, uninstalled and reinstalled my bottle. It’s still not working. I do not see a recalibrate button any where

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    Diane Kathleen Zear

    Bottle “connected” but not “loading”. I’ve tried everything I can think of to resolve issue.

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    Caitie Winn

    Bottle “connected” but not “loading” also.... been like this all day. Tried to troubleshoot but nothing is working

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    Becky Hanson

    my app does not have the "recalibrate bottle" option. Under the map on the Bottle card, my only options are "Remove This Bottle" or "Make it Glow"

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